Equality and Diversity

Modus Training Services is an organisation commited to providing equal opportunities to training and skills development.

We whole heartedly support equal opportunities in employment and the provision of training and oppose all forms of discrimination.

Every possible effort will be taken to ensure that individuals are treated equally and fairly enabling them to participate in the training we provide to the fullest.

We gather information about individuals prior to attending a course to ensure that we can provide them with the opportunity to learn in a positive, enabling and non-discriminatory environment.

We are committed to supporting all of our candidates.Please inform us if you have any specific requirements you may have so we can work towards ensuring you have a successful and as pleasant learning experience with us as possible.

Modus Training Services makes a commitment to all candidates that we make every effort to:
* offer the high quality training and course materials
* ensure courses are carried as scheduled with all relevant equipment
* publish up to date and accurate information on all our courses
* offer appropriate information, advice and guidance on trainee progression
* promote a culture where all participants feel responsibile in ensuring the dignity of all is not abused by challenging any discriminatory practices supported by published policies and procedures
* maintain and improve standards through quality improvement measures.
* respond to enquiries by letter, email, phone or in person, promptly, courteously, and accurately.
* respond promptly to any problem brought to our attention.
 
In return we ask that all participants:
* respects the rights of others and work in a co-operative manner.
* treat everyone with respect regardless of any differences in age, gender, culture, disability, learning difficulty, medical conditions, ethnicity, sexual orientation, religion or social class.
* comply with H&S regulations and behaving in a way that does not put yourself or others at risk.
* make every effort to be puntcual for training and wear the correct PPE.
* keep us informed in writing of any changes in your personal details.
* help us improve our service by giving us feedback through course evaluations.